Terms & Conditions
(1) Introduction
Please read these terms and conditions carefully.
They govern the booking of coaching packages, leadership events and programmes on our website.
You will be asked to expressly agree to these terms and conditions before you place an order, book an event or course on our website.
(2) Interpretation
In these terms and conditions, “we” means Loughran Leadership & Coaching (and “us” and “our” will be construed accordingly); and “you” means our customer or potential customer for coaching packages, events or courses (and “your” will be construed accordingly).
(3) Booking/order process
The advertising of products, coaching packages, leadership events and programmes on our website constitutes an “invitation to treat”; and any purchase of coaching packages, leadership events and programmes constitutes a contractual offer. No contract will come into force between you and us until we accept your booking/order in accordance with the procedure detailed below.
In order to enter into a contract to purchase products, coaching packages, leadership events and programmes, you will need to contact [email protected] and place your order. They will then process your order and invoice you accordingly.
We will not file a copy of these terms and conditions specifically in relation to your order. We may update the version of these terms and conditions on the website from time to time, and we do not guarantee that the version you have agreed to will remain accessible. We therefore recommend that you download, print and retain a copy of these terms and conditions for your records.
The only language in which we provide these terms and conditions is English.
(4) Coaching packages, leadership events and programmes
We have a range of coaching packages and leadership events and development programmes that are available for purchase. In order to purchase these products, you will need to contact [email protected]
Please note a booking is confirmed on 100% payment of the full fee.
Loughran Leadership and Coaching reserve the right to cancel a ‘reserved’ place if full payment has not been received.
(4.1) Coaching Packages
Pre-Booked coaching sessions last up to 60 minutes.
Clients will have unlimited email access to me between sessions.
All coaching packages are to be paid for in advance.
In certain circumstances payment plans are available.
It is recommended that the first 3 sessions are taken within the first 6 weeks.
If a client needs to cancel as session 24 hours notice must be given. Failure to do this means you may be charged.
All coaching conversations are confidential.
Marketing Subscription:
By accepting these terms & conditions you will receive relevant and targeted marketing messages. Each message will have an unsubscribe option should you wish to cancel these at any time.
Full Terms & Conditions and Privacy Policy:
Full details can be viewed at www.loughranleadershipandcoaching.com
If you wish to contact Loughran Leadership and Coaching please email [email protected]
(5) Prices and payments
Prices are quoted on our website. It is always possible that some of the prices on the website may be incorrect. We will verify prices as part of our checkout procedure so that the correct price will be stated when you pay.
Some events may be offered without charge; such events will nonetheless be subject to these terms and conditions.
Bespoke programmes are POA, and pricing will be agreed prior to submission of order.
Payment must be made upon the submission of your order.
Any applicable VAT rates will be added in the shopping cart before the final completion of your order.
Prices are liable to change at any time, but changes will not affect contracts which have come into force.
(6) Business customer accounts
From time to time we may agree to open an account for business customers (not consumers), enabling business customers to pay for events and/or courses in arrears.
Where you hold an account, then upon or following the receipt of your booking/order, we will send to you an invoice for payment of the price, and you will pay such invoice within 30 days of the date of the invoice.
Accounts will be subject to such credit limits as we may notify to you from time to time.
If you do not pay any amount properly due to us under or in connection with these terms and conditions on time, we may: charge you interest on the overdue amount; or claim interest and statutory compensation from you pursuant to the Late Payment of Commercial Debts (Interest) Act 1998.
(7) Your warranties
You warrant to us that:
(a) you are legally capable of entering into binding contracts, and you have full authority, power and capacity to agree to these terms and conditions; and
(b) the information provided in your booking/order is accurate and complete.
Where you book an event or course using the website, you warrant that:
(a) you meet any pre-requisites relating to the event or course (pre-requisites will be published in course confirmation materials); and
(b) you will be able to attend the event or course at the time and place advertised.
(8) Cancellation
You may cancel a booking at any time within 7 working days after booking, providing the event or programme has not actually commenced during that period. If you cancel a booking during this period, you will be entitled to a full refund of the amount paid in respect of the event or course.
Without prejudice to the right of cancellation set out above, you may cancel an event or course booking:
(a) at least 61 days before the event or programme is due to begin (in which case you will be entitled to a full refund of the amount paid in respect of the event or course);
(b) between 29 and 60 days before the event or programme is due to begin (in which case you will be entitled to a refund of 50% of the amount paid in respect of the event or course).
If you cancel an event or course booking 28 or less days before the event or programme is due to begin, or if a delegate fails to attend an event or course, no refund will be paid.
In order to cancel an event or programme booking, you must inform us in writing.
(9) Refunds
If you cancel a contract and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase.
We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your valid notice of cancellation (or send you our notice of cancellation).
Save as expressly set out in these terms and conditions, you will not be entitled to any refund of any amount paid to us under these terms and conditions.
(10) Consumers: statutory rights
Nothing in these terms and conditions affects any statutory rights you may have as a consumer.
(11) Limitation of warranties
To the maximum extent permitted by applicable law:
(a) these terms and conditions set out the full extent of our obligations and liabilities in respect of the events and courses supplied to business customers hereunder; and
(b) all conditions, warranties or other terms concerning the events and courses which might otherwise be implied into a contract under these terms and conditions are expressly excluded.
(12) Force majeure
In this Section and Section 15 below, “force majeure event” means:
(a) any event which is beyond our reasonable control;
(b) power failure, industrial disputes affecting any third party, governmental regulations, fires, floods, disasters, civil riots, terrorist attacks or wars; and/or
Where a force majeure event gives rise to a failure or delay in us performing our obligations under these terms and conditions, those obligations will be suspended for the duration of the force majeure event.
(13) Limitations of liability
Nothing in these terms and conditions will limit or exclude your or our liability for: (i) death or personal injury caused by negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any matter for which it would be illegal to limit or exclude, or attempt to limit or exclude, liability.
Subject to this:
(a) we will not be liable for any losses arising out of a force majeure event;
(b) we will not be liable in respect of any defect in any products arising from fair wear and tear, wilful damage, accident, negligence by you or a third party, use otherwise than in accordance with the manufacturer’s or our instructions or recommendations, or any alteration carried out by you or any third party;
(c) our liability in connection with any event or course purchased through our website is strictly limited to the purchase price of the relevant event or course; and
(d) we will not be liable for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data or waste of management or office time, or loss of goodwill or reputational damage.
(14) Indemnity
You hereby indemnify us and undertake to keep us indemnified against all and any liabilities, losses, damages, expenses and costs (including legal expenses and amounts paid in settlement of any demand, action or claim) arising, directly or indirectly, out of a breach by you of any of your obligations under these terms and conditions.
(15) Breach of contract etc.
We may cancel a contract to supply or deliver an event or course made under these terms and conditions immediately by written notice to you if:
(a) you fail to pay, on time and in full, any amount due to us under these terms and conditions;
(b) you commit any breach of your obligations to us under these terms and conditions; or
(c) you become insolvent or bankrupt, or enter into any insolvency or bankruptcy procedure or proceeding.
(16) Consequences of cancellation
Upon the cancellation of a contract:
(a) we will cease to have any obligation to deliver to you events or courses which are undelivered at the date of cancellation;
(b) you will continue to have an obligation where applicable to pay for events and courses which have been delivered at the date of cancellation; and
(c) all the other provisions of these terms and conditions will cease to have effect, except that Sections 12, 15, 16 and 18 will survive termination and have effect indefinitely.
(17) Scope of these terms and conditions
These terms and conditions do not constitute or contain any assignment or licence of any intellectual property rights, do not govern the licensing of works comprised or stored in any materials/products, and do not govern the provision of any services by us (other than events and courses booked via the website).
(18) General terms
We will treat all your personal information that we collect in connection with your booking in accordance with the terms of our privacy policy; use of our website will be subject to our website terms of use.
Contracts under these terms and conditions may only be varied by an instrument in writing signed by both you and us. We may revise these terms and conditions from time-to-time, but such revisions will not affect the terms of any contracts which we have entered into with you.
If any provision of these terms and conditions is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect, and such invalid or unenforceable provisions or portion thereof will be deemed omitted.
No waiver of any provision of these terms and conditions, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that provision or any other provision of these terms and conditions.
You may not assign, charge, sub-contract or otherwise transfer any of your rights or obligations arising under these terms and conditions. Any attempt by you to do so will be null and void. We may assign, charge, sub-contract or otherwise transfer any of our rights or obligations arising under these terms and conditions, at any time – providing where you are a consumer that such action does not serve to reduce the guarantees benefiting you under these terms and conditions.
Each contract under these terms and conditions is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under such contracts is not subject to the consent of any person who is not a party to the relevant contract.
Subject to the first paragraph of Section 15: these terms and conditions contain the entire agreement and understanding of the parties in relation to the subject matter of these terms and conditions, and supersede all previous agreements and understandings between the parties in relation to that subject matter; and each party acknowledges that no representations not expressly contained in these terms and conditions have been made by or on behalf of the other party in relation to that subject matter.
These terms and conditions will be governed by and construed in accordance with English law, and the courts of England and Wales will have exclusive jurisdiction to adjudicate any dispute arising under or in relation to these terms and conditions. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
(19) About us
Loughran Leadership & Coaching is the trading name of LOUGHRAN LEADERSHIP & COACHING
Loughran Leadership and Coaching has its Registered Office at Office 10, Executive Suites, Weavers Court, Linfield Rd, Belfast BT12 5GH. Registered in under company number NI673718.
Our Office is 2 Ballycraigy Rd, Newtownabbey, Co. Antrim, Northern Ireland, BT36 5ZZ.
Our Company Registration Number is NI673718.
Our E-mail Address is [email protected]
If you need to contact Loughran Leadership & Coaching, please write to the above address, email [email protected] or call us on 07736385908.